In terms of a percentage % improvement, how much has it helped your performance in your current role? 60-70%. How specifically did the HPS training differ from other trainings you have attended in the past? For me the biggest difference is the interactive group training method, the real life exercises that you can relate to everyday situations, the input from fellow workers and their thoughts and ideas and approaches to different situations. Also the informal atmosphere of the training session rather than just sitting around tables.